Last Updated: October 30, 2025

Welcome to Serasports! This policy explains how we collect, use, and help protect your information when you visit our website. Your privacy is important to us, and we are committed to being transparent about how we handle your data.

Information We Collect

To provide you with the best shopping experience, we collect information in a couple of ways:

Information You Give Us

When you make a purchase or create an account, you provide us with information like your **name, email address, phone number, and shipping/billing address**. Your payment details are handled securely by our third-party payment processor; we do not store your full card information.

Information We Collect Automatically

Like almost all websites, our servers and analytics tools automatically collect standard technical data. This includes your **IP address, browser type, operating system, and which pages you visit** on our site. We use this information for security, to prevent fraud, and to analyze how our site is performing so we can improve it.

How We Use Your Information

We use your information for necessary business purposes, such as:

• To Fulfill Your Order: To process your payments, manage your purchase, and handle any returns.
• To Help You Out: To respond to your customer service requests and support needs.
• To Improve Our Site: To understand how our customers (as a group) use our website so we can make it better.
• To Keep You Updated: To send you important emails about your order. We will only send you promotional offers if you have clearly opted-in to receive them.
• To Protect Our Site: To prevent fraud, and to keep our website and systems secure.

How We Protect Your Information

We take the security of your data seriously. We use a variety of appropriate security measures to help protect your personal information. These include:

• Using SSL (Secure Sockets Layer) encryption for sensitive data (like during checkout).
• Restricting access to personal data to only those employees who need it to do their jobs (like billing or shipping).
• Using a secure, PCI-compliant third-party processor for all payments.

Please note: No method of transmission over the Internet or electronic storage is 100% secure. While we do our best to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Sharing Your Information

We do not sell or rent your personal information to anyone.

We only share your information with trusted third-party companies that help us run our business and provide services to you. These include:

• Payment Processors: To securely handle your payment.
• Shipping Carriers: To deliver your order to your doorstep.
• Email Providers: To send you order confirmations.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

Your Rights and Choices

You are in control of your information:

• Marketing Emails: You can opt-out of our marketing emails at any time by clicking the "unsubscribe" link in the footer of any email.
• Access and Correction: You can request to access, update, or correct your personal information by contacting us.
• Cookie Control: You can manage or disable cookies through your browser settings. See our Cookie Policy for more details.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect any personal information from them. If you believe we have, please contact us immediately so we can remove it.

Changes to this Privacy Policy

We may update this policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to check this page periodically to stay informed.

Questions? Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch with us:

Serasports
Arafah Arcade Opp Erigaloor HSS
Athani Palazhi, Calicut, India 673014
Email: serasportsclt@gmail.com
Phone: +91 80750 10308