Currently, Serasports primarily focuses on shipping within India. We are working to expand our reach, so please check back in the future for updates on international shipping.

Delivery times vary based on your location and the shipping method chosen:

​Processing Time: Orders typically take 1-2 business days to process and prepare for shipment.

​Standard Shipping: Generally delivered within 5-7 business days after processing.

​Express Shipping: Generally delivered within 2-3 business days after processing.

​You will receive an estimated delivery date upon checkout and a tracking number once the order ships.

We accept a variety of secure payment methods for your convenience:

​Credit/Debit Cards: Visa, MasterCard, etc.

​Digital Wallets/UPI: PhonePe, Google Pay, PayTM, etc.

​Net Banking

​Cash On Delivery (COD): Available in select areas, subject to terms and conditions.

Yes, absolutely. We prioritize your security:

​Our entire website, including the checkout process, is secured using SSL encryption.

​All payment transactions are processed through secure, PCI-compliant third-party payment gateways (we do not store your sensitive credit card information).

​Placing an order is simple:

1. ​Browse our product categories and click "Add to Cart" on the items you wish to purchase.
2. ​Click the Cart icon and select "Checkout."
3. ​Enter your shipping address, choose a shipping method, and select your payment method.
4. ​Confirm your order details and click "Place Order" to complete the purchase.

​If you need to cancel or modify an order, please contact our Customer Support team immediately at (+91) 80750 10308 or email serasportsclt@gmail.com.

​We can only guarantee cancellations or changes before the order is processed and shipped. Once tracking details are issued, we cannot modify the order.

No, you can place an order as a Guest. However, creating an account allows you to save your shipping information, track your order history, and enjoy a faster checkout experience on future purchases.

Once your order is shipped, you will receive a Shipping Confirmation Email containing a unique tracking number and a link to the carrier’s website. You can use this number to check the live status of your delivery.

We strive for 100% customer satisfaction. If you are not happy with your purchase, you can return or exchange the product within the specified window.

​Please refer to our Returns & Exchanges policy page for detailed instructions, eligibility criteria, and process.

​Note that items like customized jerseys may not be eligible for return or exchange.